Maximising Value and Shelf Life

Zero waste products only help the planet if they last. A bamboo lid that cracks or a cotton bag that tears defeats the purpose. With the right care, these materials stay in daily use for a long time.

Step-by-Step Daily Best Practices

Hand wash bamboo lids in warm soapy water and dry immediately. Do not soak bamboo lids or put them in the dishwasher. Cotton bags can go in the washing machine at 30 degrees, but air dry them to keep the drawstring tight. Glass jars are dishwasher safe, but let them cool before adding cold liquid.

Warranty and Doorstep Replacement Terms

If an item arrives damaged or develops a fault from normal use, contact our support team. We will arrange a replacement or a return within the 30-day window. Our team answers within one business day and keeps the process simple.